Sales Enablement Whitepapers

The CPG industry is experiencing a once-in-a-generation transformation driven by a massive move to ecommerce, the exposed fragility of supply chains and logistics, new entrants and competitors, and th...

It’s hard to imagine a CPG supply chain without distributors. They’re necessary cogs in the CPG machine, issuing POs and putting more SKUs on more shelves than a brand ever could on its own. It’...

IBP and the Necessity of Holistic Supply Chain Planning In our new report, IBP Is the New S and amp;OP: Implementing a More Holistic Supply Chain Management Strategy, we explore the technological ...

As widely noted, COVID-19 has brought massive changes to the retail industry. After a difficult 2020 for many dealing with uncertainty, retailers are heeding signs that consumer confidence in their se...

Choosing the Best Hybrid eCommerce Platform For Your Business It’s time, you’re ready to explore new channels and grow your business. Maybe you’re a B2C company looking to add wholesale optio...

Choosing the Best Hybrid eCommerce Platform For Your Business It’s time, you’re ready to explore new channels and grow your business. Maybe you’re a B2C company looking to add wholesale optio...

This whitepaper by Honeywell, presented by Enterprise Guide, shows the new opportunities and trends for omnichannel sales and distribution. The retail landscape has changed drastically in 2020 due ...

Not too long ago, there were two primary modes of communication for customer service: phone and fax. Today, the list is endless: voice, live chat, email, SMS, social media. Customers are also increasi...

Not too long ago, there were two primary modes of communication for customer service: phone and fax. Today, the list is endless: voice, live chat, email, SMS, social media. Customers are also increasi...

The advent of new technology tools and solutions, as well as the maturation of older ones, has given rise to new capabilities for customer service. The contact center industry has entered a new era, w...